What our customers say

First of all, I wish to apologise on my late reply. We just returned from Guiyang last evening after extending our stay on our own in Chongging and Guizhou after our cruise ended. Here's my reply to your survey.

1. How do you comment your tour arrangements? (We did not take any tour arrangement but the group enjoyed the cruise booked through you)

2. Are you willing to recommend our service to your people who also have an interest to visit China? (For the cruise - Yes)

3. Do you have any suggestions on improving our services? (None)

4. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? (Yes. Below is a photo taken during our cruise.)

I wish to thank you for your patience when booking the cruise for us, especially when arranging for payments, which did not go through smoothly due to typo error first on our part and then the bank's part.

Kind regards

Guat

Guat enjoyed the scenery of Shennv Stream during their Yangtze Cruise trip in October 2024, Tour Customized by Rita

Guat enjoyed the scenery of Wu Gorge during their Yangtze Cruise trip in October 2024, Tour Customized by Rita

October 27, 2024

Thank you for your arrangement, Wonder. We all had a good time. I will give you some feedback after I return to Hong Kong. Tks again!

Winnie

October 22, 2024

I found the form but couldn’t type directly on it. So, here are my answers.

• My travel consultant was Leo. He promptly answered all my questions through e-mails.

• The tour arrangement was perfect for my needs. It was not fully packed from early morning to late evening. I had enough time to rest and recover for the next day.

• I have already written a review on China Travel Guide & Visa News group page on Facebook recommending your service.

• Overall, I think you’re very transparent about what the tour covers. You provided a detailed itinerary that was easy to follow. Other tourists with other agencies in my group didn’t get such detailed itinerary. It was also easy to contact you through e-mail and get prompt replies.

• I think the guides should give out name cards with their name and contact information. We should also be told the name of the driver picking us up at the hotel. On my last day, I was told the driver would pick me up at noon. When I checked out at 11:30, he was already there. I asked if he’s my noon pick up driver to the airport. He confirmed it. Then around noon I got a call from my tour guide, but my local phone service somehow disconnected the call. I thought I was picked up by a different driver. It was very confusing.

Holly

Holly Visited Potala Palace in Tibet in August 2024, Tour Customized by Leo

Holly Visited Yamdrok Lake in Tibet in August 2024, Tour Customized by Leo

Holly Visited Karola Glacier in Tibet in August 2024, Tour Customized by Leo

Holly Visited Manla Reservoir in Tibet in August 2024, Tour Customized by Leo

August 22, 2024

So we are back home in Denmark after 3 wonderful weeks in China. We have enjoyed every moment and not least the 4 days we had in Tibet. I am attaching some pictures from our days in Tibet and I will try to answer your questions.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes, definitely. Wonder has been clear and concise in writing and he has been very patient and quick to answer questions.

2. How is the tour arrangement, including the drivers, tour guides, hotels, etc? Everything has been absolutely perfect. There has been nothing to put a finger on. We definitely had the best guide in Tibet you could wish for.

3. Would you like to recommend our company? I certainly will.

Thanks for all your help.

Sincerly

Sabine

Sabine's family visited Potala Palace in July 2024, tour tailormade by Wonder

Sabine's family visited Jokhang Temple in July 2024, tour tailormade by Wonder

Sabine's family visited Drepung Monastery in July 2024, tour tailormade by Wonder

July 29, 2024

The trip to Tibet was fantastic. Thank you very much. It was a gift to be allowed to experience and our guide made the experience something special. He was fantastic! We are very satisfied and of course have thousands of pictures, of which I would like to send you some. I'm still in China and both wi-fi and e-sim are playing a bit, so I will answer your email when I come to Denmark again this weekend.

Sabine

July 23, 2024