Leo - Experienced Tibet Travel Expert

I found the form but couldn’t type directly on it. So, here are my answers.

• My travel consultant was Leo. He promptly answered all my questions through e-mails.

• The tour arrangement was perfect for my needs. It was not fully packed from early morning to late evening. I had enough time to rest and recover for the next day.

• I have already written a review on China Travel Guide & Visa News group page on Facebook recommending your service.

• Overall, I think you’re very transparent about what the tour covers. You provided a detailed itinerary that was easy to follow. Other tourists with other agencies in my group didn’t get such detailed itinerary. It was also easy to contact you through e-mail and get prompt replies.

• I think the guides should give out name cards with their name and contact information. We should also be told the name of the driver picking us up at the hotel. On my last day, I was told the driver would pick me up at noon. When I checked out at 11:30, he was already there. I asked if he’s my noon pick up driver to the airport. He confirmed it. Then around noon I got a call from my tour guide, but my local phone service somehow disconnected the call. I thought I was picked up by a different driver. It was very confusing.

Holly

Holly Visited Potala Palace in Tibet in August 2024, Tour Customized by Leo

Holly Visited Yamdrok Lake in Tibet in August 2024, Tour Customized by Leo

Holly Visited Karola Glacier in Tibet in August 2024, Tour Customized by Leo

Holly Visited Manla Reservoir in Tibet in August 2024, Tour Customized by Leo

we were pleasantly satisfied with the service provided by you.

Pablo was very empathetic and adjusted to our needs, particularly in the speed at which we could walk. His Spanish very good. The van and driver also ok.

The sites visited were wounderful and the time spent in them was well balance.

EVERYTHING OK, thank you and greetings from Mexico.

Jesús

Yes, we arrived home on Friday night. It was a long trip Lhasa-Xi'an-Katmandhu-Doha-London.

still not adjusted but should be 90% in a few days, on the local guides no complaints, top three Jamie Wang Beijing total knowledge of Chinese history asked him tough questions he gave honest answers , number 2 Seven Shanghai again total knowledge , we became friends, number 3 Sarah Chengdu so young and enthusiastic cares 100% wish we could have spent more time with her. On hotels you made very good choices only one I would change was the Intercontinental Tibet which my wife wanted to stay in , problem far from center of town, we chose not to do some sites because we had seen before on previous trips, that’s what great about private tours we can change itinerary, Leo you provided great service thank you.

Gene

Hello,

Overall, my trip and travel to China from 9/1/23 - 9/17/23 was very nice and satisfying.

Thank you all for the travel arrangements, especially the Yangtse Cruise.

I am now already back in Los Angeles USA. Hopefully, I will be able to travel to China again next time.

Madiana

It was incredible! Thanks for another amazing trip! I loved the driver I was so impressed with his skills and kindness. Driving on those mountain roads is not easy. Pur bu the guide was such a great guide. He was so knowledgeable, and I learned so much from him. His knowledge of Tibetan culture and history was amazing. I loved all the activities and things I got to see. Tibet is such a unique and incredible place I felt so lucky and blessed to be there and to have those two help me guide through it. I have no complaints and leave very happy and blessed to have had this experience. I still think about northern xinjiang and I have some friends who might come to China from America so I’ll keep in touch and let you know. I always try to share your contact with others too. You have been such a great help to me and thanks for everything.

Megan

Megan's great time in Potala Palce, Namtso Lake, Mount Everest, etc. in July 2023, tour tailormade by Leo

Thank You for the opportunity to give some feedback!

Our journey through China was perfektly organised! For me, it was a very good combination between sightseeing, historical information about the Republik of China and beside that, it became nearly the feeling of a roadtrip with good old friends!!! On the one hand, our driver Ladu (maybe I wrote it wrong!?) drove us very safely and though we couldn't speak a word together, the communication was warm and friendly! On the other hand, our guide Pipoo was always very careing, when we had some problems with the altitude, so that we were never worried. As I said before, all the time he was able to make a good mix between interessting historical facts about the sights and the developement of China, but also framed it with a lot of fun. It never got boring or exausting. Pipoo was also very helpful, when we had some problems with the service of one hotel, to manage this problem. So even in those few problemsituations, we never felt uncomortable or lost!

I want to thank You Mr. Li and Your Team for organising this unforgetable trip for us. From my side, i wish defenitly to come back some more times in this beautiful country and hope to have the same guidance and service I was able to enjoy this time!

Kind regards

Anita

Just to say that all went well in Tibet. Lily did a fantastic job and also my guide in Lhasa, that Potala palace is unreal, and the other sights also unique, was a real rewarding trip one I've been looking forward to for a long time.

I'm over the moon for having had the chance to visit there.

Thanks to you and your company. All the best was a pleasure.

Regards

Harri

Please find below some comments regarding our experience in Tibet-Nepal.

All the guides, in Chengdu (Mrs. Gila), Tibet (Mr. Po Ta) and Nepal (Mr. Bishnu) provided us an excellent service, they were very informative, forbearing and helpful about every matter along our stay (check in/out in the hotels, tickets for the attractions, rides, queues etc etc), also the drivers were very skilled and safe in driving us to the many visited spots.

The vehicles were in good condition of maintenance, we always found bottles of water on board for us (provided by the assistant driver)

The daily organization of the visits in China and Nepal was mostly done in the perfect timing, respecting the schedule (some more consideration about Nepal will follow).

The included lunches and dinners, were very welcome. 

Almost all the hotels were very good, high standard, comfortable, clean and the their staff very helpful.   The only exception was the hotel in Gyirong, of very low level (one star ? maybe less) and very old.  Furthermore the morning after we slept there, we found out that there was no water in the bathroom and it was really a bad situation for us and at our request to do something the staff was not helpful at all.  It seems that the missing of water in that hotel (maybe in all the city) is recurrent , but in this case would have been very simply to provide some spare water in the rooms.

A note about the "road" on the border from China to Nepal.... from the information provided in the program/itinerary we supposed to find a bumpy and muddy one ....but in reality it was much worst than that, the journey by car was stressful, very long and extremely dangerous (no guardrail at all and the overhanging on the river in the valley !!!).

The drivers were very skilled and they drove in the safest possible way, but at end for the time needed to get in Kathmandu would have been better to return from the Everest Camp Base to Lhasa and take a flight.

The itinerary in Nepal should be balanced a bit better considering the huge time needed for the transfers, of course not because of the schedules provided by the guide or the driver but because of the incredible traffic jam and the very poor conditions of the "roads", for example both Patan and Bhaktapur visits would have been deserved more time. 

Same consideration for the time needed to go and to come back to Nagarkot, where, beyond that, the view is also too variable because of the weather.

In Chitwan park, the possible options to chose from, should have been provided (and booked) before (as we requested many times by email)  because not everyone can enjoy what scheduled by default. Some of the group didn't like to ride the elephant because this causes him/her pain, and for the same very poor conditions in which the animals were kept (chained and with no space), they didn't like the "elephant breeding center".

To conclude, the suggestion is to include in the itinerary/program all the possible information and details (even the sensitive ones, as  the mentioned bad treatment of the animals), so that the clients have the right to decide what to see and what to skip.

Dear Mr.Leo Li, hope what above gives you a better feedback about the great adventure we lived thanks to your agency services. 

And please share our special thank also to the representatives of the local nepalese agency, they were very welcoming and helpful.

We'll be happy to be back to you, with further details in future if requested.

Best Regards

Alfonso & friends

Thanks for your email, we're at home safe and very happy for the great experience we lived.

It was our pleasure to meet you in Chengdu, we appreciated very much your gifts and all the efforts you made to make our travel memorable.

It was already our intention to share with you our thoughts about the travel, as soon we have some time we'll let you have a more detailed feedback about the whole tour.

Have a nice day!

Alfonso & friends

Must say, my Tibet trip with you guys was one of the memorable trip ever. Tibet is blessed with good landscaping. Each corner has scenic beauty and lots of culture. People are very welcoming. So, overall wonderful experience.

When you received us from Chengdu airport untill dropped us at the railway station by our Tibet tour guide by Dhargye, my family felt very special touch and care by you guys. We really appreciate it.

Even, was polite and trying to explain us each and everything in detail in Chengdu. Even he offered his mosquito spray to us. We got free very early in Chengdu so got extra time and watched movie too. Food was too good in Vegetarian restaurant.

After 36 hours journey, we found our self tired so Dhargye took us to the hotel and showed us vegetarian restaurant next to our hotel... almost daily we had meal there.

Tibet guide Dhargye, is the BEST. He knows everything big and small about Tibet. No matter, if it is food, people, crowd, timings, altitudes... anything. His small small tips created the wonders in our whole journey. He never followed the crowd, so we saw and experienced the best ALWAYS.

I got high altitude sickness at Mt. Everest. He brought oxygen cylinder at 4.30 am which made me feel little comfortable and changed his plan without thinking further and asked us to leave mountain 5.15. He promised to show us better sunrise on the way which everyone did and I slept in the car for another hour with cylinder. He was so concern same our driver. Must say, they both deserve a pat.

For me my husband and Son they appeared as life savior. Big Thanks for that.

If I say hotel, It was not that bad but definitely could have been better. Hotel Mansarovar had some sewage problem, so the washroom was so stinky. We barely breathe in the bathroom. Couldn't say anything as language problem.

Another point is, no one asked or suggested us to take flight till Xining and then train to Lhasa. In this way we could have save our big 10-11 hours easily.

Overall, It was a nice trip. Our many friends are ready to explore Tibet and we will definitely recommend you and your company (if we get good discount in future...LOL).

Will send you the pictures.

Thanks
Jyoti

Firstly I would like to thank you for your work in organizing our tour. It was fabulous!

Very important to us was our guide. Lobsang was absolutely fantastic. He was very knowledgeable, passionate about his country and tentative to the group needs. We had a fabulous experience because Lobsang was so good. We are feeling very grateful for him sharing his piece of the world with us. 

I will be sure to recommend your company and Lobsang with others who are interested in visiting Tibet. 

Thank you,

Lisa 

Life is Good. Get out there!

First of all, thank you for being there 24*7, literally! Because everytime I had a problem with my travel plan, I troubled you. I remember when I started planning the trip, I had a problem in booking the train tickets. You were the one who helped me out for train tickets, travel dates and even local advice in Chengdu.

Thank you for working so hard to make my trip memorable, thanks for listening to all my problems, thanks for always be there as a tour guide and a friend.

XIE XIE NI WO DE PENG YOU!

Lots of best wishes!

Oaindrila