Johnson- Experienced Tibet Travel Expert

We wish you and your family continued good health.

Our families have been fortunate and have not been sick.

But we miss visiting China on one of your trips.

We hope to do so soon.

Frank

Thank you for your kind thoughts and helpful information. We have been asked to stay here n our homes and not go out except for essential services. Hopefully this will help in controlling the spread of the virus.

We still plan to visit China if this virus runs its course and it is safe to do so. Thank you for your concern.

Alice

We are back from our wonderful trip to China and wanted to thank you for the effort you put in to make it smooth and comfortable for us. As we didn’t speak the language, we appreciated being helped through all the airports which made things much easier for us. 

Your country is beautiful, so vast and with so much to see. All the meals we had were super delicious, the best one being in Xi’an at the spa resort. Truly, there was never a bad meal in China anywhere. 

We loved Beijing - Tiananmen Square and the Forbidden City were impressive, the Temple of Heaven, and walking through the Summer Palace and tombs of the Ming Dynasty, very lovely. The highlight though, was our climb to the Great Wall - amazing! Kevin, our guide in Beijing, was outstanding and went out of his way to cover it all while making sure we avoided the crowds.

In retrospect, we might have spent less time in Xi’an, where we traveled back to 221 BC to see the Terra-cotta Warriors and browse through the Muslim Quarters. Our guide, Timo was very professional. Perhaps though it might have been better to spend a few days in Sichuan where the pandas live. We also loved going to Lhasa and our guide, Zhou Ma, was extremely knowledgeable and personable. Shanghai was not to be because of the typhoon, so going back to Beijing for the Lama Temple, Confucius Park, Imperial College and zoo was the right thing to do. We also appreciated upgrading to a suite at the Dong Fang. Our guide, Sally, and pick up person, Cherry, were very good. 

On the whole, it was a fabulous tour. Once again, thanks for all your help in making it happen. 

Manju, Bob and Chetan

Hope you are doing well.  I have written my review below.  I finally got a moment after coming back to the US. I think you do an outstanding job and you always looked after my interests.  The trip would have been a lot better if we took the highway route, if the hotel issues were sorted out, and we had the welcome dinner to get acquainted.  None of those things were your fault.  The fact that you stepped in and took everything I said seriously showed how great you are with your clients.  So, thank you so much for everything.

Really appreciate all that you did.

Best regards,

Sammy

I just left a comment on Trip Advisor. Thank you again for your great help and organization for our trip!!! The choices of hotels were very good and the driver and the guide especially were excellent. Hank is very very knowledgeable in the Tibetan culture and history.

His English was very good and our son who is specialized in Tibetan culture has been able to have many questions answered concerning this culture. The driver drove safely too and I appreciated! Many thanks again for everything and your welcoming us, and we will certainty use Tibet Discovery again for a next trip to China.

Best Regards,

Diane

Please apologize my late reply. You will find my answers below.

All my questions have been answered fast and to my satisfaction.

Receiving the travel permit was a bit tricky (mainly due to the lack of english knowledge of my hotel staff). The tour itselfs was perfectly arranged and the guide showed a lot of flexibility to adjust to our wishes.

I would reccomend Tibet Discovery to everyone, who wants to visit tibet.

Great Tour! The trip to tibet has been very expensive - but the money was worth spent. The guide and driver were very nice and the tour was perfectly arranged. Also in case of misunderstandings (one of the guesthouses was below the standard I booked), Tibet Discovery found good and pragmatic solutions.

Improve communication between Tibet Discovery and Tour guide (I spent one night in a guesthouse below the standard I booked, due to a mistake in the communication), shorten time on Lake Manosavar (a few hours are enough - not neccesary to spend a night there).

Kind regards

Andreas Juckel

Sorry it took me so long to get back to you in regard to our trip to Guilin and Xian.  We had a great trip and I'm not sure I would suggest any changes. The itinerary and details you put together for us were just right for the time we had.  Accommodations were also very good.

The guide and airport pick up and delivery services were excellent.  Thinking back, I think we had four different guides during the duration of our trip.  All of them did a very professional job and took good care of us.  It is unfair to compare, but the two ladies were a notch above the two young gentlemen that we had.  If we ever have the opportunity to take another excursion in China you can rest assured we will be in contact with you.

Dick Hensley

We had a fantastic tour, thank you for helping to organize it! Please find attached 3 pictures to capture some of it. You can use these if you want.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes, very fast & efficient!

2.    How do you comment your tour arrangements? Great, matched well with what we talked about before the tour.

3.    Are you willing to recommend our service to your people who also have an interest to visit China? Yes. Strongly recommend especially our tour guide: he was the best guide that we ever had on one of these trips.

4.  Your general opinion on us? Very high. Would definitely book again!

5.    Do you have any suggestions on improving our services?  We would have preferred to have seat belts for all of us in the car.

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? Yes, but please do not use our names.

Kind regards,

Friend from Netherlands

Thank you very much for everything. The tour was amazing. I will recommend you to all my friends.

Here is the evaluation:

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

The travel consultant always replied promptly to all my questions, offering lots of details.

2.    How do you comment your tour arrangements?

The arrangements for the tours were excellent. I encountered no problems of any kind during the tours. The organizers paid attention to every detail, so my wife and I could enjoy the sightseeing without any headache.

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

I will certainly recommend you to everyone. Your professionalism truly deserves it.

4.  Your general opinion on us?

You are a very detail-oriented team of professional workers dedicated to what you do best.

5.    Do you have any suggestions on improving our services?

Given the high degree of professionalism that you have displayed, I truly believe that there is nothing that could be improved at this time. Congratulations!

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

You can use my comments, but please don't publish my e-mail. Thank you once again for everything!

Regards,

Robert